Cancellation of your policy
You are entitled to cancel your insurance policy at any stage during the policy term.
You are entitled to a period of 14 days in which to consider the content of your insurance policy and the extent of the cover therein. Cancellation of your policy within 14 days is therefore subject to a full refund.
After 14 days, cancellation of your insurance policy will be subject to the normal terms and conditions of the policy wording and you may incur a cancellation charge.
Cancellation after 14 days will be refunded pro rata less 15% of the total premium.
Amendments to your policy
Should you wish to make any changes to your policy, you must inform us by telephoning our customer services department on 0870 165 1090, or by completing an alteration form or writing to RENTGUARD. Changes should be informed in advance of their happening.
When the changes have been accepted, an amended schedule showing the changes will be forwarded to you.
IMPORTANT! FAILURE TO NOTIFY US OF ANY CHANGES COULD AFFECT THE VALDITY OF YOUR INSURANCE.
NB Cancellations and Amendments can be advised by e-mail at: admin@rentguard.org.
